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Privacy Policy

Privacy Policy – N.H Airconditioning

Effective Date: 18.04.2026

N.H Airconditioning (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect
We may collect and process the following personal data:

  • Name

  • Phone number

  • Email address

  • Address (if provided for a quote or service)

  • Details about your enquiry or requested services

  • Technical data such as IP address, browser type, and website usage data

2. How We Collect Your Data
We collect data when you:

  • Fill out a contact or quote form on our website

  • Contact us via phone or email

  • Use or browse our website (via cookies and analytics tools)

3. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:

  • Consent – when you submit your details via our website

  • Legitimate Interests – to respond to enquiries and improve our services

  • Contract – where processing is necessary to provide a service you’ve requested

4. How We Use Your Data
We use your personal data to:

  • Provide quotes and respond to enquiries

  • Deliver our air conditioning services

  • Communicate with you about your request

  • Improve our website and services

  • Monitor website performance and usage

5. Cookies and Analytics
Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us understand how users interact with our site.

We use tools such as Google Analytics to collect anonymised data about website traffic and usage. This helps us improve the performance and usability of our website.

You can control or disable cookies through your browser settings. Where required, we will request your consent before placing non-essential cookies.

6. Sharing Your Data
We do not sell or rent your personal data. We may share your data with trusted third parties where necessary, including:

  • Website hosting providers

  • Analytics providers (e.g. Google Analytics)

These providers are required to keep your data secure and only use it for specified purposes.

7. Data Retention
We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

8. Your Data Protection Rights
Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us using the details below.

9. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

10. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

11. Contact Information
If you have any questions about this Privacy Policy or your data, please contact:

N.H Airconditioning
Email: nhaircon@hotmail.com
Phone: 07375 243780

12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

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